Refund policy

At Boyomas, customer satisfaction is our priority. We want you to shop with confidence, which is why we offer free returns and refunds for eligible purchases.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it

  • Be in its original packaging

  • Include all accessories, manuals, and components

  • Have proof of purchase or order confirmation

Free Returns

We provide free return shipping for eligible returns within the United States and Canada.

To start a return, please contact us at:

Email: Support@Boyomas.shop

Our support team will provide return instructions and any necessary return shipping information.

Non-Returnable Items

The following items may not be eligible for return:

  • Gift cards

  • Downloadable software products

  • Personalized or custom-made items

  • Perishable goods

  • Items damaged through misuse or improper handling

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 7 days of receiving your order. We will review the issue and arrange a replacement or full refund when applicable.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method.

Refunds typically appear within 5–10 business days, depending on your bank or payment provider.

Exchanges

If you wish to exchange an item, please contact our support team. We will help arrange an exchange based on product availability.

Order Cancellations

Orders may be canceled before they have been processed or shipped.

If your order has already been shipped, you may still return it according to this policy after delivery.

Contact Us

If you have any questions about returns or refunds, please contact us:

Boyomas
Email: Support@Boyomas.shop

We are committed to providing excellent customer service and resolving any issues as quickly as possible.